Effective Date: January 20th 2026

Project House LLC (“we,” “our,” or “us”), operating as BookedUpHVAC provides automation, booking, and customer communication systems for HVAC service companies. This Privacy Policy explains how we collect, use, and protect personal information.

Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Business information

• Messages submitted through contact or booking forms

• Communication data related to appointment scheduling and follow-ups

• Usage data collected through analytics tools

How We Collect Information

Information is collected when you:

• Submit a form on our website

• Schedule a call or request a demo

• Communicate via SMS or email

• Use our website or services

How We Use Information

We use collected information to:

• Respond to inquiries

• Provide automation and booking services

• Send appointment confirmations, reminders, and follow-ups

• Improve our platform and service quality

• Communicate service-related updates

SMS & Email Communications

By submitting your contact information, you consent to receive service-related messages, including appointment confirmations and follow-ups. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP.

Information Sharing

We do not sell personal data.

We may share information only with trusted service providers necessary to operate our services, such as:

• SMS and email delivery providers

• CRM and automation platforms

• Analytics tools

• Payment processors (e.g., Stripe)

Data Security

We use reasonable administrative and technical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact

Email: help@bookeduphvac.com